General

ChatGPT, Codex, and AI

ChatGPT, ChatGPT Work, or Codex: Which should I use?

Quick answer: Use Chat for questions and short drafts, ChatGPT Work for a finished file or multi-ste...

Choose a model, reasoning effort, and speed without wasting your limits

Your everyday starting point: Choose Terra · Medium reasoning · Standard speed. For a simple, clearl...

Write better prompts: a practical four-part method

You do not need a magic formula. State the result you want, provide the context that changes the ans...

Use AI responsibly: protect information and verify the result

Three responsibilities apply every time: use only approved tools and information, review the result,...

Understand five-hour and weekly limits—and make your usage last

Quick answer: Open your usage dashboard, check which allowance is exhausted and its reset time, then...

Use ChatGPT Projects to keep recurring work organized

Outcome: Build one focused project that carries the right instructions, files, and sources into each...

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Calendars

Room Manager Documentation

OverviewThis documentation explains the role of a Room Managers and shows the tools necessary to pro...

How to Create a Google Calendar Event and Add a Room/Resource

Audience & PrerequisitesAudience: Teachers, staff, and students using Google Calendar.Prerequisites:...

Zoom Workplace

How to Sign In to Zoom Using Your SBS ID

How to Sign In to Zoom Using Your SBS Google AccountUse these instructions to sign in to the Zoom Wo...

How to enable more Zoom Chat notifications by device type

iPhone / iOSA. Zoom App SettingsOpen Zoom app → tap your profile picture (top left) → settings → Not...

Facilities

How to Submit a Facilities Work Order in TELS

TELS Is facilities new work order system that will streamline and simplify work order creation, trac...

ID Cards

For your safety and convenience, all students are issued a photo ID card that will grant access to t...

Email

ZixEncrypt

Introduction As you are aware, email has become the preferred method for corporate communication. ...

Onboarding

Start here: get technology help at SBS

Start here: Find your next step below, or submit a technology support request. This guide is for stu...

Information for New Gravitas Families

This guide walks you through everything you need to get set up with Gravitas from a technology persp...

SBS-ID

Forgot your SBS-ID password or locked out?

Quick answer: Start at the SBS-ID self-service portal to reset a forgotten password or unlock your a...

How do I Enroll in SBS-ID?

First Time Login to the SBS-ID Portal Be sure to have your onboarding information nearby. You will n...

What is SBS-ID

SBS-ID is your one login for almost all things SBS. We are constantly working to add support for mor...

Printing

Mac Printing: “Hold for Authentication”

Mac Printing: “Hold for Authentication” After a Password ChangeAfter changing your school password, ...

Install BearPrint on your computer for Faculty & Students (Not Staff)

Ensure you are connected to the campus internet (SBS NET) Click this link! This will start install...

BearPrint

Through the BearPrint system, students are provided with 40 print credits every trimester, which al...

'Hold for Authentication' Error in Mac Print Queue

Try this first: Retry the print job and enter your SBS-ID credentials, rather than your Mac login pa...

Canvas

Setting up Parent/Guardian Observer Accounts in Canvas

For Parents/Guardians Initial setup: Go to gravitas.instructure.com When you see the "Canvas Login...

FAQ

Wi-Fi not working? Quick checks and getting help

Start with a few safe checks. These steps help narrow down a connection problem. If you are connecti...

Exporting a Blackbaud Detention Report to Google Sheets

OverviewThis article explains how to export a detention report from Blackbaud and import it into Go...

Tech Services Supported Products

The follow is the list of products we support, we are constantly working to expand the tools availab...