TELS Is facilities new work order system that will streamline and simplify work order creation, tracking, and completion.

1. Go to tels.net. When you reach the landing page select "Single Sign-On"
2. Enter the corporation code "SBS" then "submit"
3. You will be redirected to the SBS-ID "Bear Page" sign on.  Sign in here normally as you would for any other SBS services.
4. Once logged into TELS, click In the top right of the screen.
5. This form will open up, be sure to fill it out with as much relevant detail as possible:
   1. Enter the description of the issue (I.e. "leaky pipe", "need a new outlet", etc.)
   2. Use the "Building" drop down menu to select which building the work order is needed in, use "grounds" for work orders in a location not clearly associated with a building.
   3. Use the "Area" drop down menu to specify where in the building is in need of attention.
   4. "permission to enter" refers to whether or not the facilities crew is able to enter a space if no one is present.  This mostly applies to residential spaces
   5. Enter your name, or the person of contact for the facilities crew.
   6. In notes, add any other relevant information and details.  Such as more specific location instructions or any other considerations that are pertinent.
   7. Upload any images to help the crew locate and diagnose where attention is needed.
   8. Click create to submit your work order.