First Time Login to the SBS-ID Portal

Be sure to have your onboarding information nearby. You will need your username and your temporary password.

1. Go to http://sbsid.sbs.org
2. Login using the credentials from onboarding.
   
3. The system will ask you to change your password. Please use a unique password that is easy to remember. We don't ask you to change it or follow crazy complexity rules so please make it unique.
   1. Take note of the requirements:
      1. Minimum length should at least be 11 characters
      2. Must not be a palindrome
      3. Must not contain your username

      4. Must be different from your old password
         

4. If the password is unsafe or found on hacker databases the system will not allow you to use it.
   

5. Read and accept the User Disclaimer to finish logging in.
   

Enrollment using security questions and answers

While logged into the SBS-ID user portal:

1. Go to Enrollment tab → Security Questions

2. You must select three security questions
   

3. Click next

Enrollment using email address

While logged into the SBS-ID user portal:

1. Go to Enrollment tab → Email verification

2. Enter your email address. Please use a personal email as the recovery address and NOT your SBS email. 

   Warning

   Do not use your SBS email address as the only recovery address. If you are locked out of SBS-ID, then you will not be able to login to your SBS email to recover your account. 

3. Verify the entered email address by entering the verification code that is sent to your email.
   

4. Click next

Confirm Verification Enrollment

See the screenshot below to confirm that you completed the verification enrollment. After verification is done the you must move to update your profile information. 

Update Profile Information

The final step is to update your profile information. Please confirm that everything entered for you is correct. If there are any issues please open a support ticket. 

Follow the steps below and keep your profile always up to date!

1. Select the Profile tab

2. On the top right click the Edit button
   

3. Fill in the required fields. For your home address please enter your actual address and not just 1 Chapman Parkway. Not all fields are editable by you. If you see an error please open a support ticket.